Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs all use of the proxy services, infrastructure, APIs, and related tools provided by ResidentialProxy.online ("the Platform", "we", "us"). It applies to every user ("you", "the Client") who accesses our services, regardless of the purpose or method of use.

This AUP is incorporated by reference into our Terms & Conditions. By using the Service in any capacity, you agree to abide by the rules set out in this document. Violation of this policy may result in immediate suspension or permanent termination of your account without refund.

This AUP applies to all activities conducted through or in connection with ResidentialProxy.online services, including:

• check_circleResidential and mobile proxy connections established through our gateway endpoints.
• check_circleThe client dashboard, account management portal, and any APIs provided by the Platform.
• check_circleAny automated scripts, bots, or tools that interact with our infrastructure.
• check_circleActions taken by third parties using credentials, sub-accounts, or API keys issued to you.

Our proxy infrastructure is designed for legitimate, professional, and lawful purposes. The following use cases are explicitly permitted and encouraged:

The following activities are strictly prohibited on the Platform. This list is illustrative, not exhaustive — any activity that violates applicable law or harms others is prohibited regardless of whether it is explicitly listed here.

gavel Illegal Activities

• cancelAny activity that violates local, national, or international law in any applicable jurisdiction.
• cancelFacilitating, planning, or executing any form of criminal activity.
• cancelEvading law enforcement investigations or court orders.
• cancelAccessing, distributing, or hosting child sexual abuse material (CSAM) or any content that sexualizes minors — this is a zero-tolerance violation that will be reported to relevant authorities immediately.

bug_report Malicious & Harmful Activities

• cancelDistributing malware, ransomware, spyware, viruses, trojans, or any other malicious software.
• cancelConducting or facilitating phishing, spear-phishing, or social engineering attacks.
• cancelOperating botnet infrastructure, command-and-control servers, or zombie networks.
• cancelSending unsolicited bulk communications (spam) via email, SMS, or any other channel.
• cancelHosting or linking to content that promotes or enables terrorism, extremism, or mass violence.

lock_open Unauthorized Access

• cancelAttempting to gain unauthorized access to any computer system, network, database, or account.
• cancelConducting port scanning, vulnerability scanning, or penetration testing on third-party systems without explicit written authorization from the target system owner.
• cancelExploiting, bypassing, or circumventing authentication or security mechanisms.
• cancelCredential stuffing or brute-force attacks against any service.

money_off Fraud & Deception

• cancelPayment fraud, carding, or any unauthorized use of financial instruments.
• cancelAccount takeover attacks or identity theft.
• cancelGenerating fake reviews, ratings, votes, or engagement metrics.
• cancelAd fraud, click fraud, or artificially inflating impressions or engagement.
• cancelScalping limited-availability products (e.g., concert tickets, limited-edition goods) where prohibited by the target platform's terms.

no_adult_content Harmful Content

• cancelAccessing, distributing, or hosting non-consensual intimate imagery or deepfake pornography.
• cancelHarassment, doxxing, stalking, or targeted intimidation of individuals.
• cancelAccessing personal data without the consent of the individuals concerned (scraping private profiles, PII harvesting).

To protect the quality and availability of the Service for all users, the following network-level activities are prohibited:

• cancel
  DDoS attacks: Launching or participating in distributed denial-of-service attacks against any target, including the Platform itself.
• cancel
  Bandwidth abuse: Intentionally wasting bandwidth or using the Service in a way that disproportionately degrades performance for other users.
• cancel
  Credential sharing: Sharing your account credentials, API keys, or proxy authentication details with unauthorized third parties for commercial resale without explicit written permission.
• cancel
  Infrastructure attacks: Attempting to probe, attack, disrupt, or compromise the Platform's servers, network, or supporting infrastructure.
• cancel
  Excessive automated requests: Making requests at a rate that constitutes abuse of the infrastructure beyond normal operational parameters.

You are solely responsible for ensuring that your use of the Service complies with all laws, regulations, and third-party agreements applicable to you. This includes, but is not limited to:

• check_circle
  Data protection laws: GDPR, CCPA, and equivalent regulations governing the collection and processing of personal data through automated means.
• check_circle
  Computer fraud laws: The Computer Fraud and Abuse Act (CFAA), the Computer Misuse Act (UK), and equivalent statutes in your jurisdiction.
• check_circle
  Intellectual property law: Copyright, trademark, and database rights of third parties whose data or systems you interact with.
• check_circle
  Export control regulations: Sanctions and export restrictions that may apply to routing traffic through certain countries or to certain destinations.

The Platform does not provide legal advice. If you are unsure whether your intended use case is lawful in your jurisdiction, consult a qualified attorney before proceeding.

Our proxies route traffic to third-party websites and services. You must respect the rights and rules of any third party you interact with through the Service:

• check_circleReview and comply with the terms of service of any website or platform you access via our proxies. Many platforms prohibit automated access — it is your responsibility to ensure compliance.
• check_circleRespect robots.txt directives and crawling rate limits set by website operators.
• check_circleDo not scrape or harvest data in a manner that places unreasonable load on target servers or disrupts their normal operation.
• check_circleDo not use our Service to circumvent paywalls, subscription systems, or content access controls in violation of the target platform's licensing terms.

We do not monitor the content of proxy traffic. However, we do monitor network-level metadata to protect the integrity and availability of our infrastructure:

• check_circleAutomated systems analyze connection patterns, bandwidth consumption, and request rates to detect anomalous or abusive behavior.
• check_circleWe may receive abuse reports from third parties (website operators, ISPs, law enforcement) and will investigate these reports.
• check_circleAccounts identified as violating this AUP may be suspended immediately pending investigation, or terminated without prior notice in severe cases.
• check_circleWe cooperate fully with lawful requests from law enforcement agencies and may be required to preserve and disclose account data in connection with legal proceedings.

Violations of this AUP will be taken seriously. The severity of the response will depend on the nature and gravity of the violation:

We reserve sole discretion to determine what constitutes a violation and the appropriate response. All enforcement decisions are final.

If you believe our infrastructure is being used in violation of this AUP — whether by another user or by a third party — we encourage you to report it promptly. All reports are treated confidentially and investigated thoroughly.

• check_circleEmail abuse reports to: contact@residentialproxy.online with the subject line "Abuse Report".
• check_circleInclude as much detail as possible: IP addresses, timestamps (with timezone), URLs, and a description of the observed activity.
• check_circleWe aim to acknowledge all abuse reports within 48 hours and resolve confirmed violations promptly.

We may revise this Acceptable Use Policy at any time to reflect changes in our services, the legal landscape, or observed abuse patterns. When we make material changes:

• check_circleThe "Last updated" date at the top of this page will be revised.
• check_circleRegistered users will be notified via email for significant changes.
• check_circleA notice may be displayed on the dashboard or website where appropriate.

Continued use of the Service after any update to this AUP constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.